The first part of this dinner was having to wait for a hour and ten minutes for the food to make it to our table and the second part of our experience was getting the food and not being able to really eat any of it. The first side was the ever popular ' hash brown casserole and fried okra' and my wife ordered a sampler breakfast, along with my daughter ordering a steak ' Medium rare and deep fried shrimp '. We went to place our order and I wanted to try a new item on the menu and I was told that it wasn't available so I ordered the fried chicken with two (2) country sides. We were seated fairly quickly and the drinks were ordered and brought to the table with the same speed, dinner on the other hand was an experience that I don't want to do any time soon. The food quality is still in a downward spiral and the service is understandably falling apart due to lack of structure and poor management!! This review is done with the intention of being very honest about our meal, not about the employees that work tirelessly to give the customer service every single night!.- Now, I normally love walking through the door of Cracker Barrell, but tonight was not one of those nights!.
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